Shipping policy
SHIPPING AND DELIVERY
Processing Time
All orders require 1–5 business days for processing before shipment. Please note that processing time is not included in the estimated shipping time.
Shipping Time
Once your order has been shipped, it will be delivered within the following estimated timeframe:
Standard Shipping: 6–14 business days (after dispatch)
All orders are shipped from our fulfillment warehouse and include full tracking information from dispatch to delivery.
Possible Delays
In some cases, delivery times may be affected by factors such as carrier delays, customs processing, or peak shipping periods.
If your order has not arrived within the estimated delivery timeframe, please allow an additional 5–10 business days before contacting our support team.
Customer Support
If you have any questions regarding your order, you may contact us at:
seacase.service@haiyi.art
We aim to respond to all inquiries within 24–48 hours.